To whom it may concern – Your company recently re-made a diamond earring that had been lost to match my existing earring. I am writing to say a huge “thank you”to for doing such a wonderful job. My claim was dealt with quickly and efficiently and the craftsmanship of the earring is a perfect match. I could not be happier with the way my claim has been handled. My thanks to all concerned for their efforts and service. – Mrs B, Surrey.
Dear Sirs - Just thought I would drop you a quick note to say a massive thank you. After losing my grandmothers ring I was devastated and did not think I could ever get the ring back. The ring you have re-created for me is practically identical to the original and whilst it will never be the same ring the new ring still provides the memories of my grandmother. You have done a great job and appreciate all your help and guidance in assisting me through the claim. Please thank the ring maker, he has done a wonderful job. – Miss W, Glasgow.
Dear Mr Bayley – I have today received my new ring and am over the moon. It is better than I anticipated and your advice regarding the setting of the diamond was spot on. It now sits perfectly next to my wedding ring and there is no longer a gap between the two. Thanks again for all your help and advice. All the best for the future. – Mrs H, Swansea.
Dear Anuj – Many thanks for taking the time to visit me at home to discuss my claim and my wife’s remaining jewellery. I have following your recommendation now had all of my jewellery valued by an NAG approved valuer and was shocked by the new values and how much they have increased. The amount of detail compared to my original valuations is astounding and I have now had my sums insured amended accordingly. This whole experience has been an eye-opener and I now have peace of mind knowing that my jewellery is correctly valued. – Mr A, Buckinghamshire.